We are not able to assist you with changes to your policy or cover through this facility, if you require changes to your policy please contact us during office hours or email firstname.lastname@example.org
If you are not able to use the facility above, check your policy documentation near the bottom of page one where you will find the emergency assistance company's contact details.
Reverse charges are accepted by the assistance company. Call immediately for
help with your medical emergency and/or assistance with your claim.
You will be directed to a suitable medical facility and they
will provide you with a hospital admission guarantee on behalf of TIC.
The assistance company will need:
You will also need to indicate what type of assistance you require.
For medical expenses that exceed R10 000, you will need to obtain the assistance
Please see our Claims Procedure
Santam is an authorised financial services provider (FSP 3416), a licensed non-life insurer and controlling company for its group companies.